Returns & Exchanges

We want you to be completely mesmerized by your MOVA Globe, but if you are not satisfied, we offer a 30-day return window for items in their original packaging. Our commitment is to ensure your home decor experience is as seamless and fluid as our rotating technology.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Secure the Product

  Carefully repackage your MOVA Globe in its original internal foam and box to prevent damage to the delicate internal mechanisms during transit.

• 3.
  Ship to Our Warehouse

  Affix the provided shipping label and drop the package off at any authorized carrier location, ensuring you keep a copy of the tracking number.

• 4.
  Quality Inspection & Refund

  Once received, our technicians will inspect the globe's rotation and finish, then process your refund to the original payment method within 5-7 business days.